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Why do I need a death certificate?

A death certificate is required before you can arrange a funeral or deal with someone’s estate. A death certificate is a document obtained after registering a death in the UK, and contains a copy of important records present on the death register.

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Who do I contact if I have further questions?

Our care team is available 24 hours a day, 7 days a week on 0808 258 3583 or via email – hello@barecremation.co.uk.

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Who do I have to notify that someone has passed away?

There are a number of institutions and people you should contact to ensure a person’s estate is effectively closed. Our team is here to help you with that, and we’ve also built a comprehensive checklist to help you navigate through the estate administration process.

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Where is the deceased taken?

Once we collect the deceased, we take them into our care at a mortuary facility in Cannock. They are kept with full dignity and prepared for the cremation.

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Where is the deceased cremated?

The cremation takes place at one of several high-quality crematoriums owned and operated by Westerleigh Group. Customers are informed ahead of time where the cremation will take place. There are more than 36 crematoria available across England, Scotland and Wales.

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What's the difference between a Bare cremation and a traditional cremation?

A Bare cremation is an increasingly popular alternative to a traditional funeral. A traditional cremation usually involves a ceremony, a viewing, and a funeral parlour. A Bare cremation doesn’t require any of that. Instead, we provide a simple, dignified, private cremation, allowing families to create a personal memorial service after the cremation occurs. Direct cremation is the fastest growing funeral trend in the UK. It’s more affordable than traditional options and, more importantly, it affords families the flexibility needed to arrange a highly personalised farewell.

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What areas do you cover?

Bare operates across mainland UK including England, Wales, and Scotland. We don’t operate across islands or far North Highlands.

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What do I do after my loved one has passed?

The first thing to do is contact our Customer Care team on 0808 258 3583. On speaking with your dedicated support person, they will take some brief details and talk you through the process, along with answering any questions you have. Their role is to make sure everything is arranged, so you don’t have to worry. From there we will start to arrange collection and transportation of your loved one by our service partners, along with commencing the required paperwork.

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We will know the time and date of the cremation?

We will keep you advised at all parts during the process. When we book the date of the cremation we shall advise you as you may want to pause in your day to remember your loved one.

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Is a memorial service included?

In our unattended cremation service, many of our families will hold a personalised memorial in the days or weeks after the cremation, and arrange it by themselves. For those that would like an arranger to help them with coordinating a memorial service, they can simply call us on 0808 258 3583 anytime to discuss.

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I have seen and read how some funeral homes use shady tactics and don’t treat the deceased with care – how do I know you’re not the same?

We’ve seen those reports too, and have experienced those tactics first hand. It’s exactly why we started Bare. As our customer reviews show, we’ve committed our lives and our company to providing the highest level of care in the industry. Our team comes from all walks of life, drawn to the purpose of doing right by families going through an incredibly difficult period. It’s also important to note that we use the same crematoriums, mortuaries and transfer vehicles as “premium” funeral homes – we’re affordable simply because we don’t charge you for the things that you don’t need.

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How long does the process take from collection to return of ashes?

We generally advise families that the timing from collection to return of ashes in around 3-5 weeks. However, it can vary depending on how quickly documentation is returned from the family, along with appropriate clearances from institutions (hospitals, coroners etc.). Delivery or return of ashes can also impact the timing depending on the method of return that is selected.

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How long does it take for collection to happen?

The timing of collection depends on where the passing occurs. If your loved one has passed away at home, we will aim to be there within a few hours, depending on where you live. If they passed away at an aged care facility or hospital, we will collect as soon as possible, pending the hospital or aged care home availability, which can take more than a week. If your loved one is taken to the Coroner, we will collect after the Coroner enquiry has been completed, which can take more than a week.

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How do I know you’re reputable?

Bare and our partners are registered or licensed experts and pride ourselves on providing exceptional customer service. Bare has been nominated for or won multiple prestigious service awards, and has been granted an ISO9001 certification for high quality. We have had the privilege of helping thousands of families in their time of need, and have an almost perfect track record for customer reviews.

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How can you be so inexpensive?

We have a different business model to traditional funeral homes. By offering a simple package that can be arranged online or over the phone, we don’t have the same high overheads. We don’t require expensive physical locations to provide a high-quality service, and we don’t hire salespeople. It’s important to note that we use the same crematoriums, mortuaries, and transfer vehicles as the most highly regarded funeral directors, so you know you’re getting exceptionally high quality service. The difference is that we don’t charge you for things you don’t need.

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How can I be certain I will get the correct ashes back?

We take this responsibility very seriously, and the process to ensure this happens is closely regulated. Before cremation, an ID number is assigned, and an ID card then accompanies your loved one throughout the cremation process.

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How are you so affordable?

We have a different business model to traditional funeral homes. By offering a simple package that can be arranged online or over the phone, we don’t have the same high overheads. We don’t require expensive physical locations to provide a high-quality service. We have used technology to automate many manual processes, which allows us to pass on savings to our customers.

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How are the ashes returned?

Across mainland UK, we are able to hand deliver the ashes back to your family. You’re also welcome to personally collect the ashes from the Crematorium if you prefer. Please note we require a signature for all return of ashes to ensure they are successfully delivered.

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Contact us

Immediate Service: 0808 258 3583, Funeral plans: 0808 258 6868, Email: hello@barecremation.co.uk.

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Can you send the ashes overseas?

No - we can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

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Can I call someone or have someone call me to talk through the process?

Absolutely. In fact, we encourage it. You can call our 24 hour line – 0808 258 3583 anytime. We have arrangers on hand to walk you through the process and answer any questions you have. Even if Bare is not right for you, feel free to give us a call, we’d be more than happy to recommend a great funeral director who can help you with a more traditional service.

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Can people attend the cremation?

We offer attended or unattended cremation services.  With an attended cremation service, a small group of people is allowed to attend the cremation.

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Are there any hidden fees in your price?

Our prices are fully inclusive, with no hidden fees. A major reason Bare Cremation was started was to offer an affordable and completely transparent funeral service. We are completely open about our pricing, which differentiates us from the traditional funeral industry.

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Are you able to collect anytime?

Yes we collect anytime day or night. Sometimes we will be dictated by the location of collection, for example certain hospitals will have dedicated collection times that we must adhere to. Needless to say, we will always collect as soon as possible – and there are never any out of hours hidden fees.

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Can I choose to not have the ashes returned?

You may request to not have the ashes returned after the cremation. If that is your wish, we will require a signature as confirmation. We can then scatter or dispose of the ashes on your behalf.

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How can we help?

Arrange an unattended cremation.

Bare is a leading provider of unattended cremation services.

Arrange an attended cremation.

Bare offers an attended cremation service, for those wanting a final goodbye.

Compare Bare

Compare Bare prices with other leading providers, and understand what makes us unique.